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Articles on Customer Service, Product, AI, and more

Thursday, Feb 27, 2025

How to Train a AI Chatbot Step by Step for Beginners

Training a chatbot involves the essential process of teaching it to understand and respond to user inputs accurately. ...

Wednesday, Feb 26, 2025

Best Practices of Mastering Live Chat Etiquette for Customer Service

Delivering a positive experience through live chat starts with mastering etiquette. When you personalize conversations ...

Tuesday, Feb 25, 2025

The Power of Proactive Customer Service: 8 Examples to Follow

Imagine a world where your needs are met before you even ask. That’s the essence of proactive customer ...

Monday, Feb 24, 2025

What is Conversational AI and How it Works

Imagine a world where technology understands you as if you were speaking to a friend. Conversational AI makes this ...

Thursday, Feb 20, 2025

Step-by-Step Guide to Add Live Chat to Your Website in 2025

In 2025, the ability to add chat to your website isn’t just a luxury—it’s a necessity. Customers now demand instant ...

Wednesday, Feb 19, 2025

500+ Creative Chatbot Name Ideas for Every Industry in 2025

What’s in a name? When it comes to chatbots, everything! The name you choose isn’t just a label—it’s the first ...

Tuesday, Feb 18, 2025

Customer Care Explained and Why It Matters

Customer care goes beyond solving problems. It involves proactive and personalized support that strengthens your ...

Monday, Feb 17, 2025

20 Best Customer Thank You Note Templates for 2025

A simple customer thank you note can work wonders for your business. It’s not just about saying “thank you for your ...

Friday, Feb 14, 2025

How to Set Up a Shopify Store for Beginners in 2025: a Step-by-Step Guide

Starting an online store in 2025 has never been easier, thanks to Shopify. This [beginner friendly ...

$Step-by-Step Guide to Type the Shrug Emoji ¯\ (ツ) /¯ Using the Keyboard$

Wednesday, Feb 12, 2025

Step-by-Step Guide to Type the Shrug Emoji ¯\ (ツ) /¯ Using the Keyboard

Hey! Want to type the shrug emoji ¯\_(ツ)_/¯on your gadget? Many people do. Emojis are used by [92% of internet ...

Tuesday, Feb 11, 2025

Top 11 AI Website Chatbots to Use in 2025

Imagine a world where your website never sleeps, always ready to assist visitors. That's the power of an AI website ...

Tuesday, Jan 14, 2025

10 Tips for Choosing the Best AI Website Chatbot in 2025

Choosing the right AI website chatbot in 2025 can transform how you connect with your customers. With [advanced ...

Monday, Jan 13, 2025

Zendesk vs HubSpot (2025): Which Help Desk Software is Best?

Key Takeaways:Zendesk excels in customer support automation and scalability HubSpot offers better CRM...

Friday, Jan 10, 2025

Revolutionizing Customer Service: The Power of Modern Ticketing Systems

Imagine running a thriving online business during Black Friday. Orders are pouring in, and so are customer inquiries. ...

Tuesday, Jan 07, 2025

How to embrace new customer support behavior in 2025

The Evolution of Customer Support: A 2025 Perspective The landscape of customer support has undergone a remarkable ...

Monday, Jan 06, 2025

AI-Powered Sales Funnel Optimization: A Guide to E-commerce Success

Did you know that according to recent studies, nearly 70% of online shopping carts are abandoned before purchase? This ...

Thursday, Jan 02, 2025

5 Essential Tips for Creating an Effective Knowledge Base Chatbot

Just like training a new customer service representative, creating an effective AI chatbot requires careful ...

Thursday, Dec 19, 2024

6 Essential Tips for Creating Perfect Welcome Messages [+Examples]

First impressions matter. When customers land on your website, your welcome message can make the difference ...

Friday, Dec 06, 2024

9 Essential Customer Service Channels to Consider in 2024

In an era where people interact with brands in countless ways, providing stellar, multichannel customer support has ...